'Poor workmanship, poor finishing...' — Resident says her BTO is unacceptable

SINGAPORE: A woman unhappy with the finishing on her BTO unit showed the flaws in a reel she posted online.

“Unacceptable BTO,” wrote Ms Jess Choo on a video clip she posted on the COMPLAINT SINGAPORE Facebook page on Wednesday (June 28), adding, “Poor workmanship, poor finishing.”

Addressing HDB, she also wrote, “You should send someone to check before key collection. How can I accept this?”

Ms Choo added that there are door dents, holes, unbalanced tiles, and “the finishing (is) not complete n many many, and that “the balcony is the worst.”

The video shows that the home’s flaws were marked with arrows drawn on tape, pointing to chipped and unfinished paint jobs, visible brush strokes, paint splatters on the floor, and other glaring errors.

The flat is at Rivervale Shores at Sengkang. Ms Choo said in a comment on her video that the Housing Development Board should have checked on the unit before handing it over.

The Independent Singapore has reached out to Ms Choo for further updates.

Netizens commenting on her post were also shocked.

/TISG https://theindependent.sg/resident-wants-to-know-why-new-furniture-fixtures-are-thrown-out-at-her-bto-estate/